Flor do Pomar - Florista Online

1. The Privacy Policy describes how your personal information is collected, used, and shared when visiting or making purchases on our website.

2. Personal Information Collected

  • When you visit our site and subscribe to any available features, we need to collect some of your personal data to send you the information or clarification you requested.
  • We do not collect personal information that can identify you or relates to your personal elements without your consent. We may collect and store information that you voluntarily decide to provide to us, including but not limited to, individualized personal information such as your name, address, email address, and phone number.
  • If it is necessary for you to provide personal information to access certain features, you will be explicitly informed of how that information will be used.
  • Under the law, personal data holders have the right to freely and without restrictions access, correct, delete, or block the data they have provided, which they can exercise personally or in writing to the address of this institution duly identified on the site, at any time and without charge, as provided by Law No. 67/98, of October 26.
  • Minors under 18 years old must obtain authorization from their parents or guardians before providing personal data to Flor do Pomar®.

3. User Accounts

  • When creating an account with us, you must provide accurate, complete, and up-to-date information. Failure to do so constitutes a violation of the Terms, which may result in the immediate termination of your account on our Service.
  • You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
  • You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any security breach or unauthorized use of your account.
  • You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than yourself without appropriate authorization, or a name that is offensive, vulgar, or obscene.

3.1. Termination

  • We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including but not limited to, if you violate the Terms.
  • Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service.

4. Retention of Personal Information

  • After collecting individualized personal information that you voluntarily provided, Flor do Pomar® will retain and maintain it until instructed otherwise, or until the law requires its deletion. The retention of this information allows Flor do Pomar® to continue providing personalized services without interruption.
  • Any user may freely choose whether or not to provide any individualized personal information.
  • In these terms, if you do not wish to receive communications from Flor do Pomar®, even after providing your data, please contact us by email at flordopomar20@gmail.com.

5. Security and Use of Information

  • Flor do Pomar® is committed to ensuring the privacy of its site visitors, not selling or renting, or otherwise making available to third parties any personal data sent by users.
  • In accordance with the law, Flor do Pomar® provides an adequate level of protection for your personal data, namely through the implementation of necessary technical and organizational measures to protect your personal data against accidental destruction, loss, or alteration, as well as against unauthorized access and other unauthorized processes. Measures taken include data encryption and the security of the applications that process them.
  • However, Flor do Pomar® informs that no security system can guarantee absolute protection. We remain at your disposal for any questions or comments regarding the confidentiality and security of your personal data.
  • The security of your personal data also depends partly on your actions. For example, it is your responsibility to use complex passwords and keep them confidential to protect your account and personal data. If you share your computer with others, ensure you log off after each use to avoid leaving a session open and available to everyone.

6. Understanding Cookies

  • Cookies are small text files with relevant information that your access device (computer, mobile/smartphone, or tablet) loads through the internet browser (browser) when a site is visited by the user.
  • The placement of cookies will not only help the site recognize the user's device the next time they visit but will also be essential for its functioning. The cookies used by Flor do Pomar® do not collect personal information that allows the user to be identified. They store general information, such as the form or location/country of access by users and how they use the sites. Cookies only retain information related to your preferences.
  • The user can, at any time, and through their internet browser (browser), decide to be notified about the receipt of cookies, as well as block their entry into their system. However, it is noted that refusing to use cookies on the site may result in the inability to access some of its areas and not allow for a complete browsing experience.

7. Functionality of Cookies

  • In general, cookies are used to improve the user's browsing experience, increasing speed and efficiency of response. They eliminate the need to repeatedly enter the same information and help determine that the advertising messages the user sees are relevant and tailored to their interests, i.e., the utility, interest, and number of uses of the sites.

8. Different Types of Cookies

  • Each cookie used has a function and an expiration date. Regarding the function, the cookies used can be:
  1. Essential Cookies - Some cookies are essential to access specific areas of the Flor do Pomar® site. They allow navigation on the site and the use of its applications, such as access to secure areas of the site via login. Without these cookies, services that require them cannot be provided.
  2. Functionality Cookies - Functionality cookies allow the user’s preferences regarding site navigation to be remembered. Thus, you do not need to reconfigure and personalize it each time you visit.
  3. Analytical Cookies - These cookies are used to analyze how users use the site, allowing the highlighting of articles or services that may be of interest to users, and monitoring site performance, understanding which pages are most popular, which method of linking pages is most effective, or to determine why some pages are receiving error messages. These cookies are used only for the purpose of creation and statistical analysis, without ever collecting personal information. Thus, Flor do Pomar® can provide a high-quality experience by personalizing its offer and quickly identifying and correcting any issues that arise.

Regarding expiration date, the cookies used can be:

  1. Permanent Cookies - Stored on your access devices (computer, mobile/smartphone, or tablet) at the browser level, and are used whenever the user visits the site again. In general, they are used to direct navigation according to the user's interests, allowing Flor do Pomar® to provide a more personalized service.
  2. Session Cookies - Temporary, these cookies are generated and available until the session is closed. The next time the user accesses their internet browser (browser), the cookies will no longer be stored. The information obtained allows the management of sessions, identification of problems, and provision of a better browsing experience.

9. Blocking the Use of Cookies

  • The user can disable part or all of the cookies at any time. To do this, follow the instructions presented in your internet browser. By disabling cookies, the Flor do Pomar® site may not function properly.

10. Cookies in Newsletters/Emails

  • Newsletters/emails may, for statistical purposes, contain a small image that allows us to know if they are opened and check clicks through links or advertisements within the newsletter. The user always has the option to disable the sending of the newsletter/email through the specific option in the footer of the newsletter/email.

11. Hyperlinks

  • To facilitate your accessibility, Flor do Pomar® may include links to other websites. When using links to these sites, you should review and accept the rules of that site before using it. We cannot guarantee their quality, nor do we assume any responsibility for the content or other functionalities of these sites.
  • Flor do Pomar® is not responsible for the content or the theme of any other portal, including any site that has given access to its portal or whose access has been obtained through its portal.

12. Other Information

  • Any additional information regarding privacy protection can be obtained from CNPD - Data Protection Commission - Rua de São Bento n.º 148-3º 1200-821 Lisbon - Tel: +351 213928400 - Fax: +351 213976832 - email: geral@cnpd.pt

Flor do Pomar® is a registered trademark.